adam99
December 11, 2024, 10:20am
1
Hi @Tim .
I try this features on my windows device.
But cannot scrape reviews. Event when I try 10 reviews only.
Even if I only check for scraping reviews only, I still can’t get the data.
BUT, when I use macbook device. I can scrape reviews. Limited to 10 reviews. Because in Mac, I am not seeing number reviews like I seen on windows.
Can you help me to figure out why this happen? and how to fixed?
Tim
December 12, 2024, 7:41am
2
First go settings - test Google maps
Watch browser window and make sure there isn’t any pop ups appearing on top of Google maps search.
I will test here locally to see if Google has changed review code or not too.
Tim
December 12, 2024, 12:31pm
3
Please update SCM then run this:
scmde
December 29, 2024, 2:50pm
4
Hi
I am also unable to scrape Google Maps reviews. Version is 24.12.859 Yearly.
Have tried on Windows and Mac, even tried changing the output to Google Sheets, nothing. It does not even create a column header for review0,review1 etc like it did before.
Have tested Google Maps in Utilities - pops up a success message with a JSON object with all the scraped data, but there are no reviews in there either.
Another thing - the internal updater does not seem to work anymore. I had to reinstall from a downloaded update file in order to update the application - Mac and Windows.
Regards
Tim
December 31, 2024, 9:25am
5
There was a change for the update numbering.
You will need to do one manual update at least once to opt in to the new auto updater.
Tim
December 31, 2024, 9:26am
6
Can you show me screenshot of the browser window that opened in the back?
eg…
scmde
January 2, 2025, 9:56am
7
Not sure if you got my email response
Tim
January 3, 2025, 10:36am
8
I’ll double check this on Mac.
Might be the selectors are different on the osx browser.
Tim
January 6, 2025, 6:22am
9
Double checked on windows and mac
Working so far on my test system.
Can you update SCM and try it again?
Give me screenshot of both the browser window and the pop up box
scmde
January 6, 2025, 10:43am
10
No change - tested on Mac and Windows as well. Application is updated to 25.1.865 - you can see the version in the screenshots.
Tim
January 7, 2025, 6:20am
11
Is it possible for you to leave TeamViewer running on your windows PC so I can remote in and have a look? Send me a PM if possible.
Tim
January 20, 2025, 9:57am
12
Tested today, google reviews are being scraped on my test system.
However its not 100% reliable, so sometimes it goes to fast and fails to wait for reviews to spawn in.
Will tweak the code to make it wait up to 10 secs for reviews