🛠 How to retrieve Electron Crashpad files

support
1

If the app has recently crashed, please follow the steps below to find and send the crash report files.

Windows

  1. Press Win + R
  2. Enter:
%APPDATA%\scm-next-plus\Crashpad\reports

Replace YourAppName with the name of the application.

  1. Open the folder and look for files ending in .dmp, .log, or .meta
  2. Select all files → Right‑click → Send to → Compressed (zipped) folder
  3. Email the ZIP file to us.

macOS

  1. Open Finder
  2. Click Go → Go to Folder…
  3. Paste:
~/Library/Application Support/YourAppName/Crashpad/completed
  1. Press Enter
  2. Select all files → Right‑click → Compress
  3. Send the resulting ZIP file to us.

Linux

Crashpad (or Breakpad) files are usually at:

~/.config/YourAppName/Crashpad/completed
  1. Open the folder
  2. ZIP all files
  3. Send to us

If You Can’t Find the Folder

  • Open the app and click settings > utility > find scm.db

  • Look inside that path for Crashpad or reports

  • ZIP and send those files.

Thank you! Your crash reports help us fix issues faster.