In Google Maps, when getting extra details (logo, email, socials) from company website … is entire record discarded if:
Company Website is not responding?
Company Website SSL is invalid?
Any other reason?
If so .. this is TOO STRICT .. NOT good. We still need basic GMB record, even if SSL, or company website wasn’t working at that moment and extra data couldn’t be obtained .. just leave extra data blank (but still include Website URL in case its fixed later) .
How do we fix this?
PS: If SSL is invalid … you should still try to grab extra data using http:// instead of https:// .. there are a ton of mom and pop shops who forget to renew their SSL certificates. In fact there should be a flag or note about this for us .. because thats the perfect “foot-in-door” for a sales pitch.
Then we have a bug … because the records are NOT saving to CSV if there are SSL errors.
I first noticed this when I ran some test on neighboring zipcodes .. I would see the same names come up multiple times in different segments (keywords) watching them retry (which is normal if errors) ..
At first I thought you weren’t checking duplicates … then I saw you were .. but why did I see the same names get SSL retries for multiple passes.
Because then I checked the CSV and those entries were not in there. I wish i could show you screenshot but its hard to show you a screenshot of something that is not there .. but I’ll try
These are just a couple of examples … but this is the case for all of them. If SCM cannot reach the site .. they don’t get saved in CSV even without the extra details .. SCM skips over them. In many cases, you can get the data from http:// instead of https:// but SCM does not try.
In any case, they should at least be saved to CSV even without extra details, and I can verify that they are getting skipped.
